Chick-fil-A, Inc., its affiliates, subsidiaries and related entities (collectively, “Chick-fil-A” , “we”, “us”, or “our”) may offer financial incentive programs from time to time. This Notice of Financial Incentives is required by applicable law and applies to the Chick-fil-A One® loyalty program (the “Program”). Please review this Notice of Financial Incentives carefully before you opt in to the Program and learn how your information is processed when you participate in the Program. If you would like to learn more about how we handle personal information of our customers generally, please visit the Chick-fil-A Privacy Policy https://www.chick-fil-a.com/legal/privacy/chick-fil-a-privacy-policy (the “Privacy Policy”). We reserve the right to add financial incentives to this Notice of Financial Incentives and to terminate the Program at any time at our sole discretion.
Chick-fil-A One® Program Details
Summary of the Incentives
Your account receives points on qualifying purchases at eligible restaurants. Points are accumulated to get rewards that may be redeemed for discounts on future purchases. You may be granted additional rewards when you participate in events and promotional activities or for being a member, such as for your birthday. You may also receive access to insider content, member-only activities and events, or personalized experiences.
Material Terms
Consumers can view the Program’s full Terms and Conditions. The categories of personal information collected include:
- Identifiers (e.g., name, email address, password, physical address, phone number, date of birth and/or age).
- Personal information described in Subdivision (e) of Section 1798.80 (California customer records statute) (e.g., credit card number or other payment information).
- Commercial Information (e.g., products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies).
- Internet/Network Activity (e.g., browsing history or search history on the Chick-fil-A website or app).
- Geolocation Data (e.g., physical location or movements).
- Sensory Data (e.g., electronic, visual, or similar information).
- Inferences from personal information collected (e.g., customer profiles such as shopping preferences).
We may collect additional information with your consent. We may share this personal information with the categories of third parties listed in the “How We Disclose Your Information” section of the Privacy Policy. We do not disclose personal information collected in connection with the Program to data brokers. We may disclose substantially all categories of personal information above to our social media, advertising, and analytics partners. We may process and share this information for targeted advertising.
How to Opt In to the Program
Register for an account online at Chick-fil-A.com or on the Chick-fil-A App.
Value of Consumer Data
In our good faith calculation, we consider the value of consumer data collected through the Program as the equivalent of relevant expenses related to the collection and retention of consumers’ personal information as part of the Program. The financial incentive we offer to consumers through the Program is reasonably related to the value of the consumer’s data.
Withdrawal from the Program
You have the right to withdraw from the Program at any time. Please note, withdrawing from the Program will result in the loss of earned points, unredeemed rewards, and eligibility to participate in events and promotions, and will also limit your ability to utilize the full suite of features available in the Chick-fil-A One® program because we will no longer be able to associate you with any points, rewards, or other events or promotions. You may withdraw by closing your Chick-fil-A One® account via your profile within the Chick-fil-A App or website, or calling Chick-fil-A CARES (1-866-232-2040). Please call Chick-fil-A CARES (1-866-232-2040) if you have a remaining balance on your Chick-fil-A One® account or associated gift cards as you may not be able to close your account within the Chick-fil-A One® program.